catering service logo-white
Whatsapp Facebook-f Instagram
Get a Quote
Get a Quote
catering service logo-white

Privacy Policy

At Catering Service Dubai, your privacy is important to us. Whether you’re browsing our website, requesting a quote, or booking catering services for your event, we are committed to keeping your personal information safe and secure.

By using our website and services, you agree to the practices outlined in this policy.

1. Information We Collect

When you interact with Catering Service Dubai, we may collect information such as:

  • Details you provide when booking a catering service (name, phone number, email, event type, event location, date, number of guests)
  • Preferences you share with us, such as menu selection, food preferences, or catering style
  • Information submitted through our contact form, WhatsApp, or phone inquiries
  • Payment-related details when settling deposits or invoices
  • Technical information such as your IP address, browser type, and browsing behavior on our website (via cookies and analytics)

2. How We Use Your Information

We collect and use your information to deliver a smooth catering experience, including:

  • Preparing personalized menu options for weddings, corporate events, parties, and private gatherings
  • Communicating with you about event details, confirmations, and special requirements
  • Processing payments, deposits, or billing information
  • Sending you catering promotions or offers (only if you subscribe)

3. Food & Allergy Information

Since catering involves food preparation, we may ask for details about allergies, dietary restrictions, or specific food preferences.

  • This information is used only to prepare meals safely for you and your guests.
  • Details may be shared with our chefs, kitchen staff, or event managers involved in your booking.
  • We do not share allergy or dietary details with third parties outside the scope of catering your event.

4. Payment & Billing Information

When you make a booking with Catering Service Dubai, we may collect payment and billing details such as:

  • Payment method (credit card, bank transfer, or other accepted modes)
  • Billing address and transaction records
  • Deposit or advance payment confirmations


We do not store full credit card details on our servers. Payments are processed through secure third-party payment providers who comply with international data protection and security standards.

5. Sharing of Information

We respect your privacy and do not sell or rent your information. However, to provide catering services effectively, we may share necessary details with:

  • Our chefs, kitchen staff, or event coordinators are managing your booking
  • Third-party vendors (e.g., event venues, delivery drivers, or equipment suppliers) who assist in fulfilling your order
  • Authorized payment providers for secure transactions
  • Legal authorities, if required under UAE law

6. Cookies and Website Tracking

Our website may use cookies to:

  • Help us understand how visitors interact with Catering Service Dubai’s website.
  • Improve navigation and load speeds
  • Offer a better browsing experience

You may disable cookies in your browser settings, but some features (like form submissions) may not work properly.

7. Data Security

We take the protection of your data seriously. At Catering Service Dubai, your personal and event details are stored securely and only accessible to authorized staff. While we use strong security practices, no online system can guarantee complete security.

8. Your Privacy Rights

As a customer of Catering Service Dubai, you have the right to:

  • Request a copy of the personal information we hold about you
  • Update or correct your details if they are inaccurate
  • Request deletion of your data, where applicable under UAE law
  • Opt out of receiving catering promotions or newsletters

9. Data Retention

We keep your personal and event details only as long as necessary to:

  • Complete your catering booking and provide after-service support
  • Maintain records for billing and legal purposes
  • Improve customer experience for future services

Once data is no longer required, it is securely deleted or anonymized.

10. Children’s Privacy

Our services are designed for adults planning events. Catering Service Dubai does not knowingly collect personal details from children under 18 years of age.

11. Third-Party Links

Our website may include links to partner venues or event-related websites. We are not responsible for the privacy practices of those external sites.

12. Updates to This Privacy Policy

From time to time, Catering Service Dubai may update this Privacy Policy to reflect changes in our services, website, or UAE legal requirements. The latest version will always be available on this page.

13. Contact Us

For questions about this Privacy Policy or how your information is used, please contact us:

Catering Service Dubai

Dubai, UAE
Email: info@cateringservicedubai.com
Phone: +971582215056